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Terms of Service

Article 1 (Purpose)

  1. These Terms of Service (the “Terms”) are intended to define the rights, obligations, responsibilities, and other necessary matters between Buttersoft Inc. (the “Company”) and users (the “Members”) in connection with the use of the Saycheez service (the “Service”) provided by the Company.

Article 2 (Definitions)

  1. “Service” refers to all Saycheez-related services made available to Members, regardless of the device used, including but not limited to PCs, mobile devices, and other wired or wireless communication devices.
  2. “Member” refers to any individual who accesses the Service, enters into a service agreement with the Company in accordance with these Terms, and uses the Service.
  3. “Content” refers to any information posted on the Service by Members, including but not limited to text, images, audio, video, files, and links.
  4. “Photocard” refers to a paid good or service in which a photo selected by a Member is produced and provided in a physical printed format.
  5. “Kiosk” refers to an unmanned terminal installed by the Company at designated locations for the purpose of providing specific services such as photocard printing.

Article 3 (Effectiveness and Revision of Terms)

  1. These Terms shall become effective for all Members who wish to use the Service.
  2. The Company shall post these Terms on the initial screen of the Service or a linked screen to ensure that Members can easily review them.
  3. The Company may revise these Terms within the scope that does not violate relevant laws, such as the Act on the Regulation of Terms and Conditions and the Act on Promotion of Information and Communications Network Utilization and Information Protection.
  4. When revising the terms, the Company shall notify Members of the effective date and reasons for the amendment at least seven (7) days prior to the effective date. However, if the amendment is disadvantageous to Members, a prior notice period of at least thirty (30) days shall be provided.
  5. If a member does not agree to the application of the revised Terms, the Company cannot apply the revised Terms, in which case the Member may terminate the service agreement. Continuing to use the Service shall be deemed as an agreement to the revised Terms.

Article 4 (Member Registration and Account Management)

  1. Membership registration is completed when an applicant submits the required information in the prescribed form and expresses consent to these Terms.

  2. The Company may refuse approval or terminate membership after approval in any of the following cases:

    • The applicant has previously lost membership status under these Terms
    • False or incomplete information is provided
    • The applicant is under fourteen (14) years of age
    • Any other case where the Company reasonably determines registration to be inappropriate

  3. Members must promptly update any changes to their registered information. The Company shall not be liable for any disadvantages arising from failure to do so.

  4. Members are responsible for safeguarding their account information, including ID and password, and the Company shall not be liable for damages caused by negligence or unauthorized use.

  5. Members shall not transfer, lend, or share their accounts with third parties.

  6. The Company does not permit use of the Service by children under the age of fourteen (14). The Company shall bear no responsibility for any issues arising from unauthorized use by such individuals.

Article 5 (Protection of Personal Information)

  1. The Company shall endeavor to protect Members’ personal information in accordance with applicable laws, including the Act on Promotion of Information and Communications Network Utilization and Information Protection and the Personal Information Protection Act. Detailed provisions shall be governed by the Company’s Privacy Policy.

Article 6 (Use of Service)

  1. The Service shall, in principle, be available 24 hours a day, seven days a week.
  2. The Company may temporarily suspend the Service due to maintenance, replacement, system failure, communication issues, or other operational reasons.
  3. The Company may modify or terminate the Service as necessary, with prior notice provided through the Service interface, in which the contents will be announced on the initial screen of the Service.
  4. The Company may send push notifications related to Service features and announcements. Members may manage notification settings; however, essential notices may be sent regardless of user consent.

Article 7 (Management of Content)

  1. Content uploaded by Members may be shared on the location-based SNS and may be accessible through feeds, search results, or location highlights. Members may control visibility settings as public or private.
  2. All rights and responsibilities for Content shall belong to the Member who posted it.
  3. Content may be displayed in search results, promotions, or advertisements without prior notice and may be modified, reproduced, or edited as necessary for such purposes.
  4. Members may interact with Content through features such as “likes,” and such activity may be publicly displayed.
  5. Members may hide Content or block other Members. Blocked or hidden Content shall not be displayed to the Member.
  6. If Content violates applicable laws or Company policies, other Members may report it. The Company may take appropriate measures, including temporary suspension, restriction, or deletion.
  7. The Company may take action on Content even without a request from a Member who holds the right if it reasonably determines that a violation has occurred.

Article 8 (Photo Upload and Photocard Printing)

  1. Members may upload photos and must tag location information.
  2. Members may select uploaded photos for photocard printing.
  3. Photocard printing is a paid service, and details regarding fees, payment methods, and refunds shall be separately disclosed.
  4. Printing services are provided through kiosks, and usage guidelines are displayed on the kiosk.

Article 9 (Paid Services and Goods)

  1. “Virtual Goods” refer to in-service points that can be earned through activities (e.g., photo uploads, post likes, etc.) or purchased through Company’s Service.
  2. Virtual Goods may be earned through activities or purchased according to Company procedures and may be branded (e.g., “Cheez”).
  3. Members may use Virtual Goods to access paid services such as Photocard Printing. The contents, fees, required amount of Goods, payment methods, and other conditions of each paid service are displayed or guided separately within the Service.
  4. Policies for acquiring and using Goods, expiration dates, extinction conditions, paid service policies, etc., may be changed according to the Company’s operational policies. In the event of changes, they will be notified to the Members in compliance with the terms revision procedures under relevant laws.
  5. Members must accurately verify the displayed prices, payment conditions, etc., before using paid services and purchasing Goods.
  6. When a minor uses paid payments, they must necessarily obtain the consent of a legal representative (parents, etc.). The Company may cancel payments made by minors without the consent of a legal representative.
  7. Subscription withdrawal and refunds for paid services and Goods are in accordance with the Act on the Consumer Protection in Electronic Commerce, etc. and the Company’s refund policy. However, refunds may be restricted for problems caused by the member’s intention or fault (e.g., acquiring Goods through illegal methods, system abuse, etc.).

Article 10 (Obligations of Members)

  1. Members shall comply with all applicable laws, provisions of these Terms, usage guides, and matters announced or notified by the Company in connection with the Service, and shall not engage in activities that interfere with Service operations.
  2. Members must not engage in any of the following acts:
    • Acts of stealing another person’s information.
    • Acts of infringing upon intellectual property rights such as copyrights of others.
    • Acts of defaming others or infringing upon their rights.
    • Acts of disclosing or posting obscene or violent messages, images, voices, or other information against public order and morals on the Service.
    • Acts of using the Service for commercial purposes without the prior consent of the Company.
    • Other illegal or improper conduct.
    • Acts that violate the Company policy.

Article 11 (Service Restrictions and Termination)

  1. If a member violates the obligations of these Terms and the Service operation policy, or interferes with the operation of the Service, the Company may restrict the use of the Service in stages through warnings, temporary suspension or permanent suspension.
  2. Notwithstanding the preceding paragraph, the Company may immediately terminate permanent suspension in cases of violating relevant laws, such as identity theft and fraudulent use of payment methods in violation of the Resident Registration Act, provision of illegal programs and business interference in violation of the Copyright Act and Computer Program Protection Act, illegal communication and hacking, distribution of malicious programs in violation of the Act on Promotion of Information and Communications Network Utilization and Information Protection.
  3. Members can terminate their account at any time through the procedure provided within the Service.
  4. If a member terminates the usage agreement, the Member’s right to use the Service shall immediately cease. The Member’s account and associated data may be deleted or retained in accordance with applicable laws and the Company’s Privacy Policy.
    Content that has been shared, cached, or redistributed by other users may not be deleted.
  5. The Company shall not be held responsible for any disadvantages to the member resulting from the termination of the usage agreement, except in cases of willful misconduct or gross negligence.

Article 12 (Disclaimer)

  1. The Company is exempted from responsibility for providing the Service if it cannot provide the Service due to a natural disaster war, civil unrest, labor disputes, governmental actions, telecommunications failures, or equivalent force majeure.
  2. The Company is not responsible for obstacles in using the Service due to reasons attributable to the member. However, this shall not apply if there is intent or gross negligence on the part of the Company.
  3. The Company shall not be liable for any damages arising from the Member’s own fault, including but not limited to: improper use of the Service, failure to secure account credentials and/or failure to follow kiosk instructions.
  4. The Company is not responsible for the use of services provided free of charge, unless otherwise required by law.
  5. Service interruptions may occur due to maintenance or unforeseen circumstances, with notice provided where possible, in which case it will be announced in advance on the Service provision screen. If the Service is suspended due to reasons unpredictable by the Company, the Company will make its best efforts to notify as soon as the situation is grasped.

Article 13 (Dispute Resolution)

  1. The Company operates a customer support channel such as ‘1:1 Inquiry’ to receive and promptly handle Members’ opinions or complaints. If complaints or opinions raised by members are recognized as justified, they will be processed and the Member will be notified of the reason.
  2. If a dispute arises between the Company and a member in connection with the use of the Service, the Company and Members shall attempt to resolve disputes amicably.
  3. If unresolved, disputes shall be governed by the laws of the Republic of Korea and subject to jurisdiction under applicable civil procedure laws.

Article 14 (Copyright and Responsibility for Photocard Printing)

  1. All copyrights and intellectual property rights in any photographs, images, or other content uploaded by a Member for the purpose of photocard printing (the “Printed Content”) shall remain vested in the Member who created such content or the rightful owner thereof.
  2. By uploading Printed Content and requesting photocard printing, the Member represents and warrants that:
    • the Member owns the copyright in such Printed Content or has obtained all necessary licenses, rights, consents, and permissions to use it.
    • The Printed Content does not infringe upon any third-party rights, including but not limited to rights of publicity, portrait rights, trademarks, design rights, or other intellectual property rights.
    • The Printed Content does not contain any unlawful, obscene, defamatory, infringing, or otherwise inappropriate material, including but not limited to illegal recordings or content harmful to minors.
    • The Printed Content complies with all applicable laws and regulations in any jurisdiction where the Service is used.
  3. The Company shall have no obligation to pre-screen, verify, or monitor the legality or ownership of Printed Content uploaded by Members. The Member shall bear full legal responsibility for any claims, damages, losses, or disputes arising out of or in connection with the Printed Content, including but not limited to claims of copyright infringement, violation of portrait rights, or other third-party rights. If any disputes (claims for damages due to infringement of rights such as copyright and portrait rights of others, criminal complaints, etc.) arise due to a breach of the warranties set forth in Paragraph 2, the Member agrees to indemnify, defend, and hold harmless the Company from and against any and all claims, liabilities, damages, losses, and expenses (including legal fees).
  4. If the Company receives a claim from a third party alleging infringement or legal violation related to Printed Content, the Company may, at its sole discretion, suspend or terminate the printing process; remove or restrict access to the Printed Content and take any other measures deemed necessary to comply with applicable laws or protect the Service.

Article 15 (Kiosk Use and Abuse Prevention Policy)

  1. Members may use kiosks installed by the Company to print photocards requested through the Service.
  2. To ensure smooth operation and prevent disruption to other users, Members shall:
    • Comply with all instructions and guidelines displayed on the kiosk.
    • Refrain from damaging, tampering with, or contaminating the kiosk or surrounding facilities.
    • Not interfere with or obstruct other users’ access to the kiosk.
    • Avoid any unlawful or improper use of the kiosk.
    • Take reasonable care to prevent exposure of personal data during and after the printing process.
  3. The Company may suspend or restrict kiosk use in the following cases:
    • System maintenance, hardware malfunction, or network failure.
    • Force majeure events beyond the Company’s control.
    • Violation of these Terms or kiosk usage policies by a Member.
  4. If a Member causes damage to the kiosk or Company property due to intentional or negligent acts, the Member shall be liable for all resulting damages and compensate the Company.
  5. “Refund Abuse” refers to any act whereby a Member purchases paid virtual goods (including but not limited to “Cheez”), uses such goods to successfully print photocards through a kiosk, and subsequently obtains a refund for the purchase through an app marketplace (e.g., Apple App Store, Google Play Store) or other payment channels, thereby causing financial loss to the Company.
  6. The Company shall determine the occurrence of Refund Abuse based on transaction logs, payment records, and refund notifications received from third-party platforms. If a Member receives a refund after using virtual goods and the Member’s virtual balance becomes negative as a result, such conduct shall be presumed to constitute Refund Abuse.
  7. Upon detection of Refund Abuse, the Company may take one or more of the following actions, even upon a single occurrence:
    • Immediate and permanent suspension of the Member’s account.
    • Restriction of access to the Service.
    • Blacklisting of the device using device-specific identifiers to prevent re-registration.
    • Notification to the Member regarding the violation and sanctions imposed.
    • Initiation of civil and/or criminal legal proceedings to recover damages.
  8. A Member whose account has been suspended under Paragraph 7 may request reinstatement by fully reimbursing the Company for all refunded amounts and damages. The Company may, at its sole discretion, approve or deny such reinstatement following internal review.
  9. The Member shall bear full responsibility for any loss, theft, or damage of photocards that are not collected from the kiosk during or after the printing process. The Company shall not be liable for such losses.

Article 16 (Withdrawal, Cancellation, and Refund Policy)

  1. The Company shall comply with applicable consumer protection laws, including the Act on Consumer Protection in Electronic Commerce, and all withdrawal and refund matters shall be governed by these Terms and applicable laws.
  2. Withdrawal of Paid Virtual Goods
    Paid virtual goods (including “Cheez”) may be withdrawn (refunded) within seven (7) days from the date of purchase only if such goods have not been used, in accordance with the policies of the relevant app marketplace or procedures established by the Company.
  3. Restriction on Withdrawal for Photocard Printing
    Photocard printing constitutes a customized product created upon individual request. Accordingly, once the printing process has commenced, withdrawal or refund due to change of mind shall not be permitted pursuant to applicable law. However, withdrawal may be permitted prior to the commencement of printing.
  4. Refund for Defective Products
    Notwithstanding the foregoing, if a printed photocard contains a material defect (including but not limited to printing errors or physical damage), the Member may request a refund or replacement within:
    • three (3) months from the date of receipt; or
    • thirty (30) days from the date on which the defect was discovered or reasonably could have been discovered.
  5. Non-Refundable and Restricted Cases
    Refunds may be denied or restricted in the following cases:
    • where paid virtual goods have already been used or consumed;
    • where the case falls under Refund Abuse as defined in Article 15;
    • where the defect or issue arises from the Member’s intentional or negligent conduct;
    • where withdrawal is restricted under applicable laws and regulations.
  6. Refund Procedure
    Refund requests shall be submitted through the Service’s customer support channel or other procedures designated by the Company. Upon verification of the validity of the request, the Company shall process the refund within three (3) business days.
  7. Third-Party Platform Policy
    Where payments are made through third-party platforms (including app marketplaces), refunds may be subject to the policies and decisions of such platforms. The Company shall not be responsible for any outcomes determined by such third parties.

3/19/2026