Terms of Service

Article 1 (Purpose)

The purpose of these Terms and Conditions is to stipulate the rights, obligations, responsibilities, and other necessary matters between the Company and the Member in relation to the use of the Saycheez service (hereinafter referred to as the “Service”) provided by Buttersoft Co., Ltd. (hereinafter referred to as the “Company”).

Article 2 (Definition of Terms)

“Service” means all Saycheez-related services that Members can use regardless of the device they access (including various wired/wireless devices such as PCs and portable devices).
“Member” means a customer who accesses the Company’s Service, enters into a service agreement with the Company in accordance with these Terms, and uses the services provided by the Company.
“Post” means a piece of information, such as signs, characters, voices, sounds, pictures, photos, videos, and various files and links, posted by a Member on the Service while using the Service.
“Photo Card” means a paid product or service that the Company provides by producing the photo selected by the Member within the Service in the form of a physical printout.
“Kiosk” means an unmanned terminal installed by the Company in a specific location for the purpose of using certain services, such as Photo Card printing.

Article 3 (Effectiveness and Amendment of the Terms)

These Terms shall become effective for all Members who wish to use the Service.
The Company shall post the content of these Terms on the initial screen or a linked screen of the Service so that Members can easily access them.
The Company may amend these Terms to the extent that it does not violate relevant laws, such as the 「Act on the Regulation of Terms and Conditions」 and the 「Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.」.
If the Company amends the Terms, it shall clearly state the effective date and the reason for the amendment, and announce it along with the current Terms on the initial screen of the Service, from 7 days prior to the effective date until the day before the effective date. However, if the content of the Terms is changed in a manner unfavorable to the Member, the Company shall provide a notice with an advance grace period of at least 30 days.
If a Member does not agree to the application of the amended Terms, the Company cannot apply the content of the amended Terms, and in this case, the Member may terminate the service agreement. Continued use of the Service shall be deemed as consent to the amended Terms.

Article 4 (Member Registration and Account Management)

A Member applies for membership by entering information according to the form set by the Company and expressing their consent to these Terms.
The Company may refuse to approve, or subsequently terminate the service agreement for, applications corresponding to any of the following subparagraphs:
1. If the applicant has previously lost their membership in accordance with these Terms.
2. If false information is provided or if the information requested by the Company is not provided.
3. If a child under the age of 14 has not obtained the consent of their legal representative (such as a parent).
4. In cases where it is deemed difficult to register as a Member in light of the Company’s reasonable judgment.
If there is a change in the information provided by the Member during registration, the Member must immediately correct it online or notify the Company of the change via email or other methods. The Company shall not be responsible for any disadvantages arising from the Member’s failure to notify the Company of such changes.
The Member has an obligation to securely manage their account information (ID, password, etc.). The Company is not responsible for any losses or disadvantages resulting from the leakage of account information or its use by a third party due to the Member’s negligence.
The Member may not rent, transfer, or share their account with others, and the Member shall be solely responsible for all liabilities arising from any violation of this provision.

Article 5 (Protection of Personal Information)

The Company strives to protect the personal information of Members in accordance with relevant laws, such as the 「Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.」 and the 「Personal Information Protection Act」. The protection and use of personal information shall be governed by relevant laws and the Company’s Privacy Policy.

Article 6 (Use of Service)

In principle, the Service shall be provided 24 hours a day, 7 days a week.
The Company may temporarily suspend the provision of the Service in cases of maintenance, inspection, replacement, or failure of information and communication facilities such as computers, communication interruption, or other substantial operational reasons.
The Company may change the content of the Service or terminate the Service if necessary for the smooth provision of the Service, in which case the Company shall post the content on the initial screen of the Service.

Article 7 (Management of Posts)

A Member’s Posts may be shared on location-based SNS and can be searched by other users.
All rights and responsibilities for a Member’s Posts belong to the Member who posted the Post.
Posts published by a user within the Service may be exposed in search results, the Service, and related promotions, advertisements, etc., without prior notice to the user, and may be partially modified, reproduced, and edited for the necessary scope of such exposure.
If a user’s Post contains content that violates relevant laws such as the 「Information and Communications Network Act」 and the 「Copyright Act」, the right holder may request the suspension of posting and deletion of the Post in accordance with the procedures stipulated by the relevant laws, and the Company must take action in accordance with the relevant laws.
Even if there is no request from the right holder under the preceding paragraph, the Company may take temporary measures (deletion, exposure restriction) for the relevant Post in accordance with relevant laws if there are grounds to acknowledge the infringement of rights or if the Post violates other Company policies and relevant laws.

Article 8 (Photo Upload and Photo Card Printing)

Members can upload photos through the Service, and location information must be mandatorily tagged.
Members can select desired photos from those uploaded and apply for printing in the form of a Photo Card.
The Photo Card printing service is provided for a fee, and the charges, payment method, refund policy, etc., shall be separately announced within the Service.
The Company provides the Photo Card printing service through Kiosks, and separate guidance and precautions regarding Kiosk use shall be posted inside the Kiosk.

Article 9 (Paid Services and Goods)

“Goods” means virtual points within the Service that can be acquired or purchased while using the Company’s Service. Goods can be acquired free of charge through service activities (e.g., photo uploads, liking posts, etc.), or purchased for a fee according to the method and procedures set by the Company. The Company may assign a specific name (e.g., Cheez) to the Goods to be used within the Service.
Members can use the Goods to utilize paid services provided by the Company, such as Photo Card printing. The content, charges, required amount of Goods, payment method, and other terms and conditions for each paid service shall be separately displayed or guided within the Service.
The standards for the acquisition and use of Goods, their expiration date, conditions for forfeiture, and policies for paid services may be changed in accordance with the Company’s operational policies. In the event of a change, the Company shall notify the Members by complying with the procedure for amendment of the Terms in accordance with relevant laws.
Members must accurately verify the displayed price, payment terms, etc., before using paid services and purchasing Goods.
If a minor uses a paid payment method, they must obtain the consent of their legal representative (such as a parent). The Company may cancel a minor’s payment made without the consent of their legal representative.
The withdrawal of subscription and refund for paid services and Goods shall comply with relevant laws such as the 「Act on Consumer Protection in Electronic Commerce, etc.」 and the Company’s refund policy. However, refunds may be restricted for issues arising from the Member’s intention or fault (e.g., acquisition of Goods through fraudulent means, misuse of the system, etc.).

Article 10 (Obligations of the Member)

The Member shall comply with relevant laws, the provisions of these Terms, service usage guides, and matters announced or notified by the Company in relation to the Service, and shall not engage in any act that interferes with the Company’s operations.
The Member shall not engage in any of the following acts:
1. Stealing the information of others.
2. Infringing the intellectual property rights, such as copyrights, of others.
3. Defaming or infringing the rights of others.
4. Disclosing or posting obscene or violent messages, images, voices, or other information that violates public order and morals on the Service.
5. Using the Service for commercial purposes without the Company’s prior consent.
6. Other illegal or unfair acts.
7. Violating service operation policies separately set and announced by the Company.

Article 11 (Restriction of Service Use and Termination of Agreement)

If a Member violates the obligations under these Terms and the Service operation policy or interferes with the normal operation of the Service, the Company may sequentially restrict the use of the Service through warnings, temporary suspension, or permanent suspension of use.
Notwithstanding the preceding paragraph, the Company may immediately impose permanent suspension of use in cases of violating relevant laws, such as identity theft and payment theft in violation of the 「Resident Registration Act」, provision of and interference with the operation of illegal programs in violation of the 「Copyright Act」 and the 「Computer Program Protection Act」, and illegal communication and hacking or distribution of malicious programs in violation of the 「Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.」.
The Member may terminate the service agreement at any time through the withdrawal procedure within the Service.
If a Member terminates the service agreement, the Member’s information and Posts held by the Company in accordance with relevant laws and the Privacy Policy shall be immediately destroyed or stored. However, Posts that have been shared or saved by other Members, or Posts necessary for the public interest, may not be deleted.
The Company shall not be responsible for any disadvantages incurred by the Member due to the termination of the service agreement, unless it is due to the Company’s intention or gross negligence.

Article 12 (Disclaimer)

The Company shall be exempted from responsibility for the provision of the Service if it is unable to provide the Service due to natural disasters or force majeure equivalent thereto.
The Company shall not be responsible for any obstacles to the use of the Service caused by the Member’s fault. However, this shall not apply if there is intention or gross negligence on the part of the Company.
The Company does not guarantee the credibility or accuracy of the information, materials, or facts posted by the Member in relation to the Service, and shall not be responsible for any damages incurred by the Member as a result thereof. However, this shall not apply if there is intention or gross negligence on the part of the Company.
The Company shall not be responsible for the use of the free-of-charge Service unless otherwise specified by relevant laws.
The provision of the Service may be temporarily suspended due to regular or temporary inspection for equipment maintenance, or other substantial reasons, in which case the Company shall notify this on the service provision screen in advance. If the Service is interrupted for reasons the Company could not foresee, the Company will do its best to notify the situation as soon as the circumstances are grasped.

Article 13 (Dispute Resolution)

If a dispute arises between the Company and a Member in connection with the use of the Service, the Company and the Member shall endeavor to resolve it amicably through mutual agreement.
If the dispute is not resolved despite the efforts in the preceding paragraph, any lawsuit arising between the Company and the Member shall be governed by the laws of the Republic of Korea, and the lawsuit may be filed in the competent court under the Civil Procedure Act.

Article 14 (Copyright and Responsibility Regarding Photo Card Printing)

The copyright to all photos, images, and other content (hereinafter referred to as the “Print Content”) uploaded by the Member to the Service and submitted for Photo Card printing shall belong to the Member who created them.
By uploading the Print Content and applying for printing, the Member warrants that the said Print Content meets the requirements of the following subparagraphs:
1. The content is one for which the Member holds the copyright or has the legitimate right to use.
2. The content does not infringe on the rights of third parties, such as portrait rights, trademark rights, or design rights.
3. The content does not include obscene material, illegally filmed material, materials harmful to minors, or any content that violates relevant laws or public order and morals.
The Company is not obligated to individually verify the copyright or other rights infringement of the Print Content uploaded by the Member, and all legal responsibility arising from the Print Content rests with the Member who uploaded the content and applied for printing.
The Company shall bear no responsibility for any disputes (claims for damages, criminal complaints, etc., due to infringement of the copyright, portrait rights, etc., of others) arising from the Member’s violation of the warranty in Paragraph 2, and the Member shall bear all responsibility and indemnify the Company.
If the Company receives a legal claim or assertion of rights infringement from a third party regarding the Print Content, the Company may notify the relevant Member of the fact and take appropriate action, such as suspending printing or deleting the Print Content, as necessary.

Article 15 (Kiosk Use and Sanctions for Malicious Refunds)

Members may use the Kiosks installed by the Company for Photo Card printing applied for within the Service.
To ensure the smooth operation of the Kiosk and prevent inconvenience to other users, Members must comply with the following when using the Kiosk:
1. Comply with the usage instructions and precautions posted inside the Kiosk.
2. Not damage or contaminate the Kiosk equipment or surrounding facilities.
3. Not interfere with the Kiosk use of others or use the Kiosk in an illegal or unfair manner.
4. Be mindful of the potential exposure of personal information during the printing process and ensure that no personal information remains after their printing is complete.
The Company may restrict or suspend the use of the Kiosk in the following cases, and the Company shall not be responsible for any damages incurred by the Member as a result, unless due to the Company’s intention or gross negligence:
1. Unavoidable operational circumstances such as Kiosk failure, system inspection, or communication disruption.
2. Cases where Kiosk operation is impossible due to natural disaster or force majeure equivalent thereto.
3. Cases where the Member uses the Kiosk in violation of these Terms or the Kiosk usage instructions.
If a Member causes damage to the Company’s property, such as damage or contamination of the equipment during Kiosk use, the Member must compensate the Company for the incurred damages.
(Definition) ‘Malicious Refund (Abusing)’ means an act that causes damage to the Company where a Member purchases paid Goods (‘Cheez’), legally prints a Photo Card at the Kiosk, and then uses the refund policy of the app market, such as Google Play Store, to receive a refund for the purchase price.
(Criteria for Determining Malicious Refund) The Company verifies refund details through the app market’s refund notification and payment data. If a Member receives a refund for the purchase of Goods after using those Goods to print a physical Photo Card, resulting in a negative balance (-) of the Member’s Goods, this is considered a Malicious Refund.
(Sanctions for Malicious Refund) If Malicious Refund activity is confirmed even once, the Company may take the following measures:
1. Immediate permanent suspension of the Member’s account and restriction of Service use.
2. Registration on a blacklist based on the device’s unique identification information to block re-registration from the same device.
3. Notification of the Malicious Refund fact and the reason for the sanction to the Member.
4. Initiation of civil and criminal legal action for the damages incurred.
(Sanction Recovery) If a Member whose account was suspended under Paragraph 6 pays the Company the full refunded amount and requests account recovery, the Company may allow account recovery after internal review.
(Responsibility for Loss of Printouts) The Member is solely responsible for the loss or theft that occurs when Photo Cards that are being printed or have been completed at the Kiosk are not retrieved.

Article 16 (Withdrawal of Subscription and Refund Policy)

The Company complies with the 「Act on Consumer Protection in Electronic Commerce, etc.」 and other relevant laws, and the withdrawal of subscription and refund for Goods or services purchased for a fee by the Member shall be applied in accordance with these Terms and relevant laws.
(Withdrawal of Subscription for Paid Goods) Paid Goods (‘Cheez’) within the Service can be requested for withdrawal of subscription within 7 days from the payment date through the app store or the procedures set by the Company, only if they have not been used after purchase.
(Restriction on Withdrawal of Subscription for Photo Card Printing Service) The Photo Card printing service is an ‘order-made product’ produced based on the Member’s individual order, and in accordance with Article 17, Paragraph 2, Subparagraph 6 of the Electronic Commerce Act, withdrawal of subscription (refund) due to simple change of mind is not possible once printing has started. However, withdrawal of subscription is possible before printing starts.
(Refund due to Defect) Notwithstanding Paragraph 3, if there is a serious defect (poor quality, damage, etc.) in the printed Photo Card, the Member may request a refund or re-printing within 30 days from the date of receipt of the product or within 30 days from the date the defect was known.
(Reasons for Non-Refund or Restriction) Refund may be restricted in the following cases:
1. The purchased paid Goods have already been used and exhausted.
2. The case is determined to be an act of ‘Malicious Refund (Abusing)’ as stipulated in Article 15.
3. The Goods or Service are damaged due to the Member’s intention or fault.
4. The case falls under the reasons for restriction of withdrawal of subscription as stipulated by relevant laws, such as the 「Act on Consumer Protection in Electronic Commerce, etc.」.
Refund applications shall be processed through the customer center within the Service or the procedures set by the Company. The Company shall verify the validity of the refund application and proceed with the refund process within 3 business days.

Version dated 9/23/2025